For each customer the shipping fee will be calculated during the completion of the order and can be seen before placing the order.
Due to some carrier restrictions on some items we encourage you to contact us for a shipping quote.
If you would like expedited shipping, please contact us for a special shipping quote.
We do accept returns however, we cant accept unauthorized returns
Each manufacturer has its own regulations and we will do our best to help you with your returns; so please call or email us.
Please always contact us immediately after receipt of damaged or unwanted merchandise for information on returning a product prior to doing so.
These statements apply for all manufacturers and still require your immediate contact with us:
Any claims for merchandise damaged in transit must be made through the carrier. Inspect all boxes for damages before signing the freight bill and make sure the carrier signs the freight bill for any damages.
Always check your merchandise upon delivery and call or email us immediately if you have complaints!
Pictures of damaged merchandise must accompany all return applications.
Missing parts and damaged or incomplete deliveries have to be reported within 5 days depending on the manufacturer. After 5 days there will be no service. NO EXCEPTIONS!
All claims must be packed in original boxes without any writing on the box!
There will be a 15% re-stocking fee for all returned items.
Assembled, displayed or used merchandise will not be accepted for return or exchange.
All returns shipments must be freight prepaid and include the RMA number and a copy of the original invoice.
Cushions will not be exchanged or accepted as returns. All cushion sales are final.
No cash refunds will be made. Exchange and credit only. |